The fine print
Delete your account & data
Updated June 17, 2026You can delete your Bro account and associated data at any time. Bro is operated by Quarq. This page explains how, and exactly what gets removed.
Option 1 | Delete in the app
- Open Bro and go to your Profile (tap your avatar).
- Tap Delete account.
- Confirm. Your account and data are deleted immediately.
Option 2 | Request by email
Email support@quarq.io from the address associated with your account, with the subject “Delete my account.” We’ll verify your request and delete your data.
What gets deleted
- Your account and sign-in identity (name, email);
- Your conversation history and messages;
- Any photos, files, and voice notes you sent;
- Your saved preferences (such as interests/hobbies) and the assistant’s memory of you;
- Authorizations for any third-party services you connected (these are revoked).
Timing
Deletion requests are processed promptly. Your data is removed from active systems immediately or within a few days, and from backups within 30 days.
We may retain a minimal record of the deletion request, and any information we are required to keep for legal, security, or fraud-prevention purposes. We do not use retained records for any other purpose.
Questions?
Contact support@quarq.io and we’ll help.
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